MANAGING MULTIPLE BOSSES How to Juggle Priorities, Personalities & Projects -- and Make It Look Easy In today's downsized offices, employees may answer to as many as four bosses, each with conflicting priorities and impossible deadlines. Short of cloning themselves or working 18 hours a day, what are overworked staffers to do? The smartest move is to consult this unique book. It's packed with strategies to help anyone handle the pressures of the multi-boss dilemma. Each chapter explores specific responses to multiple demands, such as acting assertively, delegating, managing difficult personalities, and saying no without actually using the word. With this hands-on help, readers can begin to: ** put more usable time into their day ** juggle tasks and tempers without dropping the ball ** maintain quality and service despite tight deadlines. This immensely practical guide also delivers relief in the form of real-life Q&As, which analyze actual dilemmas raised by real people at the author's popular seminars. PAT NICKERSON (San Diego, CA) is an author, speaker, and corporate trainer for Exxon, NASA, and many others. She also teaches seminars for the American Management Association. Ms. Nickerson's "Managing Multiple Priorities" program recently won praise from Dun & Bradstreet as "the #1 career course in America.", ISBN13: 9780814470251 ISBN10: 0814470254 Material Type: paperback