The best predictor of success in life, in love, and in leadership is your proficiency at please, sorry, and thanks. Those three words are the foundation of all healthy relationships and successful careers. Those three words are the only ceiling on achieving your dreams. Those three words will determine how happy you are.

With his trademark blend of personal stories, scientific and historical references, and biblical insight, Pastor Mark Batterson shows how you can change your world with your words:

• A timely please can help you unlock the rule of reciprocity for greater results, discover the power of “we is greater than me,” and honor others above yourself.
• A sincere sorry can lead you to mend broken relationships, strengthen connections through being radically vulnerable, and better understand the degrees of forgiveness.
• A heartfelt thanks paves the way toward a resilient mindset of gratitude and an expectancy to see God move on your behalf.