Description:

The ISO 20000 Capacity Plan Template is a document used to outline the capacity planning requirements of an organization in order to ensure that the organization meets the requirements of the ISO 20000 standard. The template outlines the capacity planning process, the resources needed to be considered, the monitoring and reporting requirements and the results of the capacity planning. The template also outlines the actions that should be taken in the event that the capacity planning requirements are not met. The template is designed to be used as a guide to help an organization meet the requirements of the ISO 20000 standard.

Format:  MS Word

The  Features Included in Capacity Plan templates are:

• Purposes
• Scope
• Responsibilities
• Capacity Plan
• Business Drivers
• Methods and Sources
• Assumptions Made
• Service Summary
• Impact Analysis